TruMethods Is Here To Help
Your Business Grow

Meet the team dedicated to fostering a community of successful IT providers

Almost every day, a new managed service provider launches with new servers and a compelling business plan. For many, the transition to managed services yields disappointing results. It becomes a constant challenge to find leads and even harder to qualify prospects who don’t understand the true value an MSP can bring to a company.

This is a struggle TruMethods President Gary Pica knows all too well. In 2008, Gary set out to make life easier for the MSP owners who came after him. He founded TruMethods with a goal to create a community of IT providers that can grow and learn from each other through the TruMethods software and training. Hundreds of MSPs have adopted the powerful combination of the TruMethods Framework and myITprocess™ to build World Class MSPs all across the globe. Many have made great friends along the way.

Kaseya + TruMethods

The acquisition of TruMethods and integration of myITprocess™ with IT Glue delivered a powerful, high-value virtual CIO (vCIO) software module for MSPs. Bringing on the industry’s leading business transformation organization, and the training, peer group, and software from TruMethods, allowed Kaseya to help MSPs build more successful businesses, and more strategic relationships with their customers. Deep integration between myITprocess and IT Glue provides unparalleled knowledge sharing, efficiency, and profitability for MPSs.

Kaseya investment in TruMethods

Solution & Growth Investment

  • 53% growth
  • Lowered pricing

People & Culture

  • 17 employees at acquisition, 35 today; A 100% increase
  • 1 original executive serves on Kaseya leadership team:
    • Gary Pica, GM TruMethods
  • Schnizzfest 2023 conference in its 11th year

The TruMethods Team

Gary Pica

Founder & President

Tim Fitzpatrick

VP of Business Development

Bill Taylor

Member Success Team Lead

Rob Danser

Senior Member Success Advisor

Heather Caporaso

Member Success Advisor

Krissy McDowell

Member Success Advisor

Brad Witkop

Program Manager – TruPeer

Theresa Mignogna

Member Success Advisor

Yuriy Krokhtyak

Member Success Advisor

Melissa Clark

Marketing Specialist

Trevor Wyatt

MSP Growth Expert

Jake Rosenthal

MSP Growth Expert

Laurie Gould

Account Manager

Melissa Kisslinger

Finance and Human Resources Administrator

Lauren Hickman

Community Specialist Team Lead & Office Manager

Maryann Lucks

Community Support Specialist

Brian Dappolone

Standards and Alignment Manager

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