The Evolving MSP Customer Relationship: Part 1

Uncover how you can build better relationships with your customers and become a better MSP

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COVID-19 has changed the relationship between MSPs and their customers. As a result of this change, MSPs need additional information from their customers and customers need to establish a new relationship with their MSP.

During this session, Gary Pica and the TruMethods team will dial in on your customer relationships and provide you with strategies to elevate these relationships and provide value to your customer base.

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You’ll learn from the experts on how you can create better relationships with your clients


Gary Pica

President of TruMethods

Gary is a pioneer in the managed services field. His company, Dynamic Digital Services, was an “early to market” IT service provider that quickly became one of the fastest-growing MSPs in the country. Dynamic Digital Services grew into a multi-million dollar managed services practice with over 7,000 endpoints under management. Gary has discovered what works and what doesn’t. Through TruMethods, he shares key practices that have grown his business, using them to help other MSPs reach their full potential.


The Evolving MSP Customer Relationship: Part 1