Filtered by Topic: 'covid-19'

Have You Maintained the Essence of TAM Throughout the Pandemic?

In any business model, each role needs to do their job to the best of their ability; this has remained a principle of business since the beginning of capitalism.  But how have things changed for everyone throughout the course of the pandemic?  The Technology Alignment (TAM) role in particular could be seen as the role that changed the most in our MSP model, but the core of it remains the same.

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| Author TruMethods Member Success Advisor, Heather Caporaso, tagged in vCIO, technology success, MSP software tools, COVID-19

A Metaphor for Continuous Improvement in Technology Alignment & vCIO

How did a parking lot remind me of your Technology Success practice?

Although some people have returned to the office at this point in the pandemic, there are still many people working from home. Of the companies that are still working from home, their office parking lots have not seen nearly the amount of activity that they once did. At one point after TruMethods went to work from home, I drove past an office parking lot in town and noticed mother nature was taking over.

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| Author Bill Taylor, Member Success Team Lead, tagged in IT service provider, vCIO, technology success, COVID-19

Remote Work is Here to Stay for SMBs

Over the past year, many organizations had to rapidly shift to a work-from-home model because of the COVID-19 pandemic. Although some of these companies were initially caught flat-footed, they soon found ways to enable better remote access to applications and networks. Many companies that had resisted remote work eventually discovered that productivity and employee satisfaction actually improved.

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| Author Michael Mowder, Senior Director, Global Partner Success at Barracuda MSP, tagged in MSP advice, COVID-19

New FormulaWon Training Content: MSP Cyber Security

I have some awesome news! We’ve added a new content track to our FormulaWon training portal, called MSP Cyber Security.

There are seven videos so far and more will be added soon. The track currently includes six recorded sessions from a recent Cyber Resilience Workshop that we did. The content covers topics like cyber resilience, developing an incident response plan, as well as an IR tabletop. 

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| Author Gary Pica, tagged in MSP training, vCIO, COVID-19, cybersecurity, packaging and pricing

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