Filtered by Topic: 'high-value-services'

5 Service Delivery Topics You May Have Missed in 2020

We’ve always stressed the importance of Service Delivery areas communicating with one another. While each area has its own responsibilities, in order for you to service your customers efficiently and effectively, everyone needs to be in sync. We’ve seen the importance of this during the coronavirus crisis and learned many lessons as a result.  

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| Author Gary Pica, tagged in top managed service provider, MSP Value, MSP advice, High-Value Services

Priced to Sell

In the current economic climate, conversations around service pricing are often going to be tense and possibly even counterproductive. When an MSP receives a call asking for a quote, odds are the prospect is price shopping. MSPs that have built their pricing around the actual value they create may not fare well in a price-only comparison.

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| Author Scott Bennett, Senior Director, MSP Sales Barracuda MSP, tagged in MSP pricing, MSP Value, High-Value Services, packaging and pricing

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