Filtered by Topic: 'it-processes'

MSP Business Owner Psychosis

Even before the pandemic, as a business owner, it was easy to get caught up in always being focused on the future — the next month, the next plan, the next hill to climb. Now, with everything going on in the world today, living in the moment and appreciating everything life has to offer can be even more of a struggle for MSP owners. Because of this, it can be hard to enjoy the present. 

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| Author Gary Pica, tagged in top MSP, IT processes, msp business plan, goal-setting

Hope is Not A Strategy

To achieve your goals for 2021, you need to truly understand your current situation. Are you being truly proactive and creating leverage in your business model? What are your drivers of success? What will you be doing differently this year to increase your MRR? Do you have a well thought out plan on how to change things? 

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| Author Gary Pica, tagged in top MSP, IT processes, msp business plan, goal-setting

MSP Compliance and Resources

Creating templates from scratch is definitely hard work. First, you have to find the source material and ensure it is accurate. Next, you have to try and find a copy that is easy to transfer to myITprocess (TruMethods' software framework built specifically for vCIOs). Finally, you have to perform the work of export/import or copy and paste it into a spreadsheet. The process is time-consuming—and in some cases—not worth the effort.

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| Author TruMethods Standards Manager, Brian Dappolone, tagged in top managed service provider, IT processes, IT service, vCIO, MSP software tools

MSP Compliance is a Turbo Rocket Sled to Technology Alignment

I recently wrote a blog post titled “Why Regulations are a Good Thing for Technology Service Providers”. The concept was simple: regulations and compliance benefit Technology Services Providers. Customers providing products and services within their industry usually have compliance requirements like protecting credit card information. Most business owners are not trained or prefer not to deal with these obligations and rely on third-party vendors. I wanted to revisit this topic now that the business environment has changed overnight.

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| Author TruMethods Standards Manager, Brian Dappolone, tagged in IT processes, vCIO, IT security, MSP security, COVID-19

Why Regulations are a Good Thing for Technology Service Providers

Regulations and compliance are a topic that stirs debate among business owners. Whether it's statutory, regulatory, contractual, or industry best practices, the idea of the government or Nonprofit Organizations (NPO) meddling with profits is often a red flag for business owners. Yet, in some cases, regulations provide a safety blanket for consumers and those affected by products and services today.

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| Author TruMethods Standards Manager, Brian Dappolone, tagged in IT processes, IT service provider, technology success, MSP advice

Become A Strategic Partner, Not A Trusted Advisor

Without a doubt, “trusted advisor” is one of the most overused and misused terms in the industry. We’ve all used it at some point or another. It’s how we’ve pitched ourselves to potential clients, right? “Think of us as your trusted advisor,” we’d say. It’s how we’ve been carrying out business for many years, but it’s about time we change our approach.

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| Author Gary Pica, tagged in IT processes, MSP processes, vCIO, MRR, technology success, reactive noise

Breaking Through Impact Zones

Hitting plateaus is part of life. We’ve all been there before, right? Things are going well, and then all of a sudden we’re coasting — awaiting the next climb. These natural places in business and life where people and businesses get stuck are what I call impact zones.

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| Author Gary Pica, tagged in IT processes, IT services, msp operations, MRR

Tax Reform: 3 Tips IT Providers Need To Know

There’s been a lot of discussion in the news about the impact of the new tax reform law on businesses, in particular — small businesses. Being that the majority of MSPs are small businesses, the legislation’s implications are of the utmost interest to many of us at the moment. The tax overhaul will impact every business — big or small. But if you learn anything at all from this blog post, it should be the following: MSPs should understand tax implications all time — not just when there’s a major change to the law.

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| Author Gary Pica, tagged in IT processes, msp operations

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