Filtered by Topic: 'it-standards'

Overcoming Initial Hurdles when Developing MSP Standards

Three and a half years ago I wrote a blog post on developing standards and their importance to your customers. A lot has changed since then and I thought it was time to update the post with recent content. Even today, developing standards takes time and energy, but an MSP can overcome initial challenges and gain a significant advantage over its competitors.

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| Author TruMethods Standards Manager, Brian Dappolone, tagged in vCIO, IT standards, technology success

Emotional Intelligence: The vCIO's Secret Weapon

A lot of the business world for many years has revolved around the idea of being as efficient and robotic as possible to make sure we are as profitable as possible.  And don’t get us wrong, being efficient is great and necessary to have a good business, but for so long the ‘softer’ skills have been neglected, especially in the tech world.  The idea of understanding how we work as people and using that as a context to help others and ethically make money is relatively new.  

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| Author TruMethods Member Success Advisor, Heather Caporaso, tagged in vCIO, IT standards, technology success

MSP Standards, Best Practices, and Frameworks. Oh My!

With myITemplates, instead of having to manually add standards, MSPs can select standards templates from the standards library in our myITprocess software. In one of our recent member meetings, we mentioned a large list of templates available in myITprocess by the end of 2020 through the myITemplates repository. The list helps fill gaps in several industries that lack or are under-represented. This list is below.

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| Author TruMethods Standards Manager, Brian Dappolone, tagged in IT solutions, vCIO, IT standards, technology success, MSP software tools

MSP Business Planning and Technology Success

For TruMethods, it’s the most wonderful time of year - Business and Sales Planning time! We have found through the years that so many MSPs do not have a business plan, and at the same time those that have a business plan seem to reach their goals much more consistently than those that don’t.  Why does this dichotomy exist? Oftentimes the link between business planning and day to day life can seem disconnected.  But how can a humble TAM (Technology Alignment Manager) or vCIO (virtual CIO) contribute to a business plan that is written by management?

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| Author TruMethods Member Success Advisor, Heather Caporaso, tagged in msp business plan, vCIO, IT standards, business success, MSP success

What is the Cybersecurity Maturity Model Certification (CMMC)?

If you have not heard of the Cybersecurity Maturity Model Certification (CMMC) yet, it is not the end of the world. The latest certification requirements were finalized by the Department of Defense (DoD) on January 31st and at the moment they are in the process of approving auditors for the new certification. What does this mean for you as an MSP? Not a whole not unless you and your customers meet specific criteria.

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| Author TruMethods Standards Manager, Brian Dappolone, tagged in IT service provider, cybersecurity risk management, IT standards, MSP advice, cybersecurity

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