Filtered by Topic: 'mrr'

How Much Should You Pay Your vCIO?

One of the most important roles in your organization is vCIO, for it encompasses a range of important responsibilities, including relationship management, client education, and life-cycle budgeting, many of which are essential to your organization’s successFinding someone who can consistently deliver results as your vCIO requires not only time, but also financial wherewithal.

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| Author Gary Pica, tagged in vCIO, MRR, technology success, MSP advice

The Coronavirus Outbreak: Is Your MSP Prepared?

The Coronavirus outbreak is dominating not only the country’s news cycles, but our lives. Right now, we're seeing how external factors can impact the economy quickly in a big way. No one knows what the ultimate impact will be on the global economy (or even your local economy). I’ve been talking to our TruMethods peer groups over the past year or so about the importance of understanding the economic cycle — and now you know why: You as a MSP owner must always prepare for the next downturn. 

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| Author Gary Pica, tagged in msp operations, MRR, strategic relationships, MSP advice

MRR Down? Re-Evaluate Your MSP Sales Process

If your monthly recurring revenue (MRR) is down, it might be time to re-evaluate your sales process. In fact, even if your MSP’s MRR is increasing every month, you should still gauge your progress in the sales process on an ongoing basis. Then, every couple of months, re-evaluate your sales process to determine where you and your sales team can improve. If you’re unsure of where to begin, look closely at where you are as a salesperson and an individual before reviewing your sales process. 

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| Author Gary Pica, tagged in msp sales, MRR, sales

Become A Strategic Partner, Not A Trusted Advisor

Without a doubt, “trusted advisor” is one of the most overused and misused terms in the industry. We’ve all used it at some point or another. It’s how we’ve pitched ourselves to potential clients, right? “Think of us as your trusted advisor,” we’d say. It’s how we’ve been carrying out business for many years, but it’s about time we change our approach.

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| Author Gary Pica, tagged in IT processes, MSP processes, vCIO, MRR, technology success, reactive noise

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