If you’ve recently joined the TruMethods community, welcome! While we’re excited to have you on board, there are few things you should know about being a TruMethods member before beginning your journey to becoming a top-performing MSP.

Even before the pandemic, as a business owner, it was easy to get caught up in always being focused on the future — the next month, the next plan, the next hill to climb. Now, with everything going on in the world today, living in the moment and appreciating everything life has to offer can be even more of a struggle for MSP owners. Because of this, it can be hard to enjoy the present. 

To achieve your goals for 2021, you need to truly understand your current situation. Are you being truly proactive and creating leverage in your business model? What are your drivers of success? What will you be doing differently this year to increase your MRR? Do you have a well thought out plan on how to change things? 

If you could start your business from scratch today, what would you do differently?   

Calling 2020 a challenging year would be an understatement. The COVID-19 pandemic forced MSPs to reconsider how they were doing business. While many survived, others didn’t. What’s important is that the ones who did, learn from their mistakes. 

Any good MSP is going to want to check on how their clients are aligned to their own and industry best practices.  Making sure that clients are compliant with things like HIPAA, NIST, PIPEDA, and GDPR means that the client is better prepared for different types of failures and nefarious events.

If we are not making someone else’s life better, are we really doing our best? Our President, Gary Pica would say the answer to that question is no. What does giving back really mean in the TruMethods way?  There are a few facets to the concept we encourage members to embrace:

While the COVID-19 pandemic has the world upside down at the moment, things are going to get better, and when they do, MSPs must be ready to capitalize. That’s why being able to “look beyond” is key to their success.  

If you've been around TruMethods for more than a year, you know what time of year it is: It's selling season.  

Since Covid-19 hit, every business in the world has had some sort of struggle.  Many businesses had to shut down entirely, and some had to go into overdrive to provide for demand.  For the Managed Services world, we all saw an uptick in tickets and issues while people scrambled to work from home, and after that many just heard radio silence.  When everyday feels like Groundhog’s Day how do we figure out how to move forward?