Filtered by Topic: 'vcio'

How Much Should You Pay Your VCIO?

One of the most important roles in your organization is vCIO, for it encompasses a range of important responsibilities, including relationship management, client education, and life-cycle budgeting, many of which are essential to your organization’s successFinding someone who can consistently deliver results as your vCIO requires not only time, but also financial wherewithal.

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| Author Gary Pica, tagged in vCIO, MRR, technology success, MSP advice

New FormulaWon Training Content: MSP Cyber Security

I have some awesome news! We’ve added a new content track to our FormulaWon training portal, called MSP Cyber Security.

There are seven videos so far and more will be added soon. The track currently includes six recorded sessions from a recent Cyber Resilience Workshop that we did. The content covers topics like cyber resilience, developing an incident response plan, as well as an IR tabletop. 

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| Author Gary Pica, tagged in MSP training, vCIO, COVID-19, cybersecurity, packaging and pricing

Leveraging myITprocess to Enhance Communication Between Service Delivery Roles

We all know that having a company be successful is a team effort.  Everyone needs to work together to make sure that everything runs smoothly, and things work the best when we all know where our edges are on our roles and we are empowered to become experts in our fields.  While TruMethods has a lot of content that talks about service delivery roles and we facilitate discussions about how the roles work together, how can myITprocess help with that communication?

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| Author TruMethods Member Success Advisor, Heather Caporaso, tagged in IT services, vCIO, technology success, MSP software tools

MSP Standards, Best Practices, and Frameworks. Oh My!

With myITemplates, instead of having to manually add standards, MSPs can select standards templates from the standards library in our myITprocess software. In one of our recent member meetings, we mentioned a large list of templates available in myITprocess by the end of 2020 through the myITemplates repository. The list helps fill gaps in several industries that lack or are under-represented. This list is below.

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| Author TruMethods Standards Manager, Brian Dappolone, tagged in IT solutions, vCIO, IT standards, technology success, MSP software tools

MSP Compliance and Resources

Creating templates from scratch is definitely hard work. First, you have to find the source material and ensure it is accurate. Next, you have to try and find a copy that is easy to transfer to myITprocess (TruMethods' software framework built specifically for vCIOs). Finally, you have to perform the work of export/import or copy and paste it into a spreadsheet. The process is time-consuming—and in some cases—not worth the effort.

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| Author TruMethods Standards Manager, Brian Dappolone, tagged in top managed service provider, IT processes, IT service, vCIO, MSP software tools

MSP Business Planning and Technology Success

For TruMethods, it’s the most wonderful time of year - Business and Sales Planning time! We have found through the years that so many MSPs do not have a business plan, and at the same time those that have a business plan seem to reach their goals much more consistently than those that don’t.  Why does this dichotomy exist? Oftentimes the link between business planning and day to day life can seem disconnected.  But how can a humble TAM (Technology Alignment Manager) or vCIO (virtual CIO) contribute to a business plan that is written by management?

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| Author TruMethods Member Success Advisor, Heather Caporaso, tagged in msp business plan, vCIO, IT standards, business success, MSP success

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