Filtered by Topic: 'vcio'

Is Your MSP Compliant?

In a COVID-19 world there is a lot to think about and focus on.  The most important thing to always keep in mind is the safety of our family and friends, but for better or worse we still have to think about being business owners.  Clients need to be able to work from home and MSPs need to make sure we can pay the bills and stay on track with processes.  Economic, emotional, and social instability like this is something that nefarious groups can easily exploit.  We have already seen an upshift in hacking, ransomware, and malware attacks on everyone those people can reach, and it is likely to get worse.  What do we do to make sure we are protected?

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| Author TruMethods Member Success Advisor, Heather Caporaso, tagged in top managed service provider, managed service provider, vCIO, MSP security, cybersecurity

Why Compliance Supports the vCIO Process

I worked as a vCIO for an established MSP in my area. I had the traditional vCIO responsibilities: onboarding new clients, detailing service plans, generating proposals, planning meetings, discussing budgets, consulting, and so on. It was about 6 months into the role when I shifted exclusively to a Health Care vCIO and relied on HIPAA as my compliance backbone.

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| Author TruMethods Standards Manager, Brian Dappolone, tagged in vCIO, IT standards, IT security, MSP security

Are You A Proactive vCIO, Reactive vCIO, Or Just A vCO?

Being a truly proactive vCIO takes more than making a few basic recommendations about software renewals or hardware refreshes. A proactive vCIO provides high-level strategic advice to clients through the technical alignment process. How do you do this? You align your client’s technologies against your standards. Some examples of standards are legal and compliance requirements, security requirements, industry requirements, or business-specific requirements.

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| Author Maryann Efaw, tagged in MSP process, vCIO, technology success

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