Filtered by Topic: 'world-class-msp'

5 New Year's Resolutions For IT Providers In 2019

It’s that time of the year again. Many of us are looking back on the past year to assess it to determine what we could do better in 2019. While it’s important to take time to reflect on 2018, it’s just as important to dedicate a portion of our days to creating a business plan for 2019. If you’re unsure of where to begin, outlining a list of New Year’s resolutions is a good start — and there are some you should consider adding to your list.

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| Author Gary Pica, tagged in msp operations, technology success, world class msp

Become A Strategic Partner, Not A Trusted Advisor

Without a doubt, “trusted advisor” is one of the most overused and misused terms in the industry. We’ve all used it at some point or another. It’s how we’ve pitched ourselves to potential clients, right? “Think of us as your trusted advisor,” we’d say. It’s how we’ve been carrying out business for many years, but it’s about time we change our approach.

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| Author Gary Pica, tagged in world class msp, vCIO

Are You A Coaster Or A Virtuoso?

Not everybody’s cut out for awesomeness. Deciding to become awesome (or a virtuoso, someone who’s at the top of his craft) is the first step to leading a better life — and that’s good for business. While the journey to awesomeness is different for everyone, there are things all TruMethods members should consider before transitioning from coaster to virtuoso.

 

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| Author Gary Pica, tagged in business success, top managed service provider, world class msp

Keep Figuring Out Who You Are: An Interview With Thriveon CEO Sam Bloedow

You’ve more than likely heard of Sam Bloedow. Like you, he’s a TruMethods member and a small business owner. More specifically, he’s the CEO and founder of Thriveon, an IT services company dedicated to producing better business results for Minnesota-based business owners by leveraging technology investments in a way to maximize revenues. He’s executive who’s been around the block a few times and knows the IT industry well.

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| Author Gary Pica Jr., tagged in world class msp

Positivity: The Best Way To Start Unlocking Your Potential

Sometimes selling requires you to shift your mindset. Not everything’s going to go according to plan. When it doesn’t, it’s best to adapt to the situation at hand by calling an audible and making the appropriate adjustments. None of this can happen without something I’ve been harping on for years (you know exactly what I’m talking about, and I know you’re probably sick of me saying it, but let me repeat it) — a positive mindset.

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| Author Gary Pica, tagged in world class msp, business success, MSP

What You And The Cleaning Guy Have In Common

Many of your customers today view technology as an operating expense on their income statements. They’re categorizing your managed services under selling, general and administrative expenses (SG&A). What does this mean? It’s simple: Your customers are grouping your managed services with office supplies, utilities, rent and cleaning services.

 

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| Author Gary Pica, tagged in msp business plan, world class msp

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