<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=220370931832866&amp;ev=PageView&amp;noscript=1"> Who We Are | TruMethods

TruMethods Is Here To Help Your Business Grow

Meet the team dedicated to fostering a community of successful IT providers

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Almost every day, a new managed service provider launches with new servers and a compelling business plan. For many, the transition to managed services yields disappointing results. It becomes a constant challenge to find leads and even harder to qualify prospects who don’t understand the true value an MSP can bring to a company.


This is a struggle TruMethods President Gary Pica knows all too well. In 2008, Gary set out to make life easier for the MSP owners who came after him. He founded TruMethods with a goal to create a community of IT providers that can grow and learn from each other through the TruMethods software and training. Hundreds of MSPs have adopted the powerful combination of FormulaWon and myITprocess™ to build World Class MSPs all across the globe. Many have made great friends along the way.

The TruMethods Team

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Gary PicaFounder & President

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Susan PicaVP of Operations and Finance

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Bob PenlandCTO

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Tim FitzpatrickVP of Business Development

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Gary Pica Jr.Director of Marketing

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Bill TaylorMember Success Team Lead

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Rob DanserMember Success Advisor

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Maryann LucksMember Success Advisor

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Heather CaporasoMember Success Advisor

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Brad WitkopMember Success Advisor

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Sam LiebermanSenior Marketing Specialist

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Melissa ClarkMarketing Specialist

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Sean CrosbyMSP Growth Expert

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Lou BattistaBusiness Development Manager

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Brian SearlesBusiness Development Manager

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Jake RosenthalBusiness Development Manager

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Laurie GouldAccount Manager

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Lauren HickmanCommunity Specialist Team Lead

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Dana SteinerCommunity Specialist

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Melissa KisslingerFinance and HR/Ops Administrator

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Jeff LeClairProduct Specialist

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Brian DappoloneStandards and Alignment Manager

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