TruMethods Is Here To Help
Your Business Grow
Meet the team dedicated to fostering a community of successful IT providers

Almost every day, a new managed service provider launches with new servers and a compelling business plan. For many, the transition to managed services yields disappointing results. It becomes a constant challenge to find leads and even harder to qualify prospects who don’t understand the true value an MSP can bring to a company.
This is a struggle TruMethods President Gary Pica knows all too well. In 2008, Gary set out to make life easier for the MSP owners who came after him. He founded TruMethods with a goal to create a community of IT providers that can grow and learn from each other through the TruMethods software and training. Hundreds of MSPs have adopted the powerful combination of FormulaWon and myITprocess™ to build World Class MSPs all across the globe. Many have made great friends along the way.
The TruMethods Team

Gary Pica
Founder & President

Bob Penland
CTO

Tim Fitzpatrick
VP of Business Development

Gary Pica Jr.
Director of Marketing

Bill Taylor
Member Success Team Lead

Rob Danser
Senior Member Success Advisor

Heather Caporaso
Member Success Advisor

Krissy McDowell
Member Success Advisor

Brad Witkop
Program Manager – TruPeer

Theresa Mignogna
Member Success Advisor

Yuriy Krokhtyak
Member Success Advisor

Melissa Clark
Marketing Specialist

Sean Crosby
MSP Growth Expert

Trevor Wyatt
MSP Growth Expert

Jake Rosenthal
MSP Growth Expert

Laurie Gould
Account Manager

Melissa Kisslinger
Finance and Human Resources Administrator

Lauren Hickman
Community Specialist Team Lead & Office Manager

Maryann Lucks
Community Support Specialist

Jeff LeClair
Product Specialist

Brian Dappolone
Standards and Alignment Manager
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