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WEBINAR
Technology Alignment: The Changing Role of Compliance for MSPs
Develop technology standards to ensure your business is up-to-date with the changing technology needs in the MSP industry!
The changing technology needs of an MSPs target market and the need to be compliant with new government regulations means it’s time for MSPs to take a new approach to compliance.
Top MSPs are combating these changing needs with process and discipline focused on developing and maintaining technology standards and proactively ensuring that every client is aligned with those standards.
Gary Pica and his team have developed multiple training manuals and hours of training content on delivering a repeatable technology alignment process that will ensure happy customers and fewer support requests. During this session you will learn:
- Key metrics and drivers of effective Technology Alignment Managers (TAM)
- How to show client’s the value of your alignment process
- How drive down reactive service noise and keep customers happy
- A day in the life of a top TAM
If you don’t build more high-value relationships with your customers, someone else will. You don’t want to miss what Gary has to say.
Watch the Recording!
DURING THIS SESSION:
You’ll walk away with a framework to build an efficient and repeatable Technology Alignment process.
Key guidance from
Security Experts
Strategies you can
implement immediately
A proven process to help you scale efficiently
Role analysis of every employee involved in the TAM process
PRESENTED BY:
TruMethods has teamed up with IT Glue to bring you this awesome event!
ABOUT OUR SPEAKER
Gary Pica
President of TruMethods
Gary is a pioneer in the managed services field. His company, Dynamic Digital Services, was an “early to market” IT service provider that quickly became one of the fastest-growing MSPs in the country. Dynamic Digital Services grew into a multi-million dollar managed services practice with over 7,000 endpoints under management. Gary has discovered what works and what doesn’t. Through TruMethods, he shares key practices that have grown his business, using them to help other MSPs reach their full potential.
Bob Penland
CTO of TruMethods
Bob Penland is a leader in the MSP technology community. As the Director of Technology for the MSP, Dynamic Digital Services, his guidance helped create a technical platform to support over 7,000 users. For the past 10 years, he has been the CTO of TruMethods. Bob is the architect of myITprocess, the industry’s first software platform that allows MSPs to develop a repeatable process to build high-value vCIO relationships.
Travis Brittain
Sales Engineer at IT Glue
Travis’ passion for technology lead him to Fully Managed, an MSP in Western Canada where his drive for process and clarity made a perfect fit to work on their new project: re-packaging their internal documentation tool to be sold as a SaaS platform. Later this platform became known as IT Glue, the world’s leading documentation solution. In 2016, Travis moved to IT Glue full-time and over the past several years has held multiple roles including Support Analyst, Partner Success Manager, and now Sales Engineer.
In his current role, Travis is responsible for helping IT teams explore the potential great documentation can bring to their organization.
WEBINAR
Threat Modeling Workshop
Join the security experts as they cover a beneficial lesson on building a cybersecurity defense model in your MSP.
Have you ever noticed when talking to your peers about the latest cyber threats in Cybersecurity, typically the conversations revert to the preventative & detective tools (EDR, SIEM, etc.) you use in your security stack. True cyber defense comes from understanding our adversary and building a defense that is modeled around their how they exploit your people, process and technology.
In this webinar, learn from the experts at MITRE, Red Canary, Ryan Weeks, Wes Spencer in order to understand how to model the threat actors that attack us, in order to build a threat informed defense. Join Gary Pica & Andrew Morgan as they host this workshop so we can delve into the Tools, Tactics & Procedures (TTPs) that can build resilience into your cybersecurity strategy.
Agenda:
Hour 1: MITRE ATT&CK / Shield in-depth – Building a Threat-Informed Security Program & Building a Threat Profile
Hour 2 & 3: Adversary Emulation Demo – Emulating Adversaries in the Ransomware Space
Hour 4: Threat Modeling an MSP
Watch the Recording!
DURING THIS VIRTUAL EVENT
You will learn from the experts how to build a threat informed defense by first understanding the threat models that attack MSPs.
Key guidance from
Security Experts
Strategies you can
implement immediately
A framework for building a cybersecurity defense model
Your team will be
empowered to handle all
types of issues
PRESENTED BY:
TruMethods has teamed up with The Cyber Call to bring you this informative and free virtual event!
ABOUT OUR SPEAKER
Ryan Weeks
CISO, Datto
As Chief Information Security Officer (CISO), Ryan leads and manages Datto’s Information Security program, empowering Datto’s managed services provider (MSP) partners, and the small and medium sized businesses (SMBs) they serve, on their ongoing cyber resilience journeys. His work is directly responsible for helping MSPs and SMBs prevent, detect, and recover from cyber attacks. Ryan holds a seat on the Institute for Security and Technology’s Multi-Sector Ransomware Task Force alongside other global leaders, including Microsoft, Rapid7, and Citrix, where he represents the MSP community focusing on the cyber security interests and needs of SMBs. As a testament to Ryan’s deep commitment to safeguarding the world’s MSPs, he was recognized as a 2020 top 100 CISO by the Cyber Defense Awards.
Before joining Datto, Ryan spent 11 years securing enterprise applications, systems and sensitive customer financial data at FactSet Research Systems, where he orchestrated all facets of the global information security program. He holds a B.S. in Computer Information Systems from Ithaca College, a M.S. in Information Assurance from Northeastern University and has industry security certifications including the Certified Information Systems Security Professional (CISSP) and the Certified Information Security Manager (CISM).
Wes Spencer
CISO, Perch Security
Wes Spencer is a nationally recognized technology innovator and cybersecurity expert. He has served as a senior executive and advisor from Fortune 500 to venture capitalist backed startups. He is a dynamic and frequently requested professional conference speaker. Wes has served on multiple advisory committees with distinguished organizations such as American Banker, Sentinel One, and FS-ISAC. He currently serves on the Department of Homeland Security AIS advisory committee and is active in the STIX working group to continue to drive automation standards in threat intelligence sharing. By profession, Wes is the CISO of Perch Security. Wes is the senior executive focusing on internal and external cybersecurity for Perch. Wes provides thought leadership externally to organizations around the world in the area of threat intelligence and threat information sharing.
Gary Pica
President of TruMethods
Gary is a pioneer in the managed services field. His company, Dynamic Digital Services, was an “early to market” IT service provider that quickly became one of the fastest-growing MSPs in the country. Dynamic Digital Services grew into a multi-million dollar managed services practice with over 7,000 endpoints under management. Gary has discovered what works and what doesn’t. Through TruMethods, he shares key practices that have grown his business, using them to help other MSPs reach their full potential.
Andrew Morgan
Founder of The Cyber Call
An industry veteran who has been working with MSPs since 2004. As one of the earliest employees at ConnectWise, Andrew took various roles around in sales and led the cybersecurity strategy prior his departure. He works with several of the industry’s top cybersecurity vendors and is the founder and host of the CyberCall.
Matt Graeber
Director of Threat Research, Red Canary
Matt has worked the majority of his security career in offense, facilitating his application of an attacker’s mindset to detection engineering which involves developing detection evasion strategies. By pointing out gaps in detection coverage, Matt is able to effectively offer actionable detection improvement guidance. Matt loves to apply his reverse engineering skills to understand attack techniques at a deeper level in order to more confidently contextualize them, understand relevant detection optics, and to understand the workflow attackers use to evade security controls. Matt is committed to making security research both accessible and actionable.
Forrest Carver
Principal Engineer | Combatant Command Project Leader, MITRE
Thank You!
We appreciate your interest.
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