Type: Webinar

ON-DEMAND WEBINAR

How to Gain and Maintain Clients During Uncertainty

Keep your old customers and gain new ones with strategies from the MSP Experts

ABOUT OUR SPEAKERS

Gary-Pica

Gary Pica
President of TruMethods

Joe Alapat
Liongard CEO

During this session, we will deliver a timely message on how to protect your recurring revenue business during this time of uncertainty.

Webinar highlights include:

  • How to assess your risks
  • How to be more valuable to every customer
  • How to be more effective in service delivery
  • How to adjust sales messaging
  • Critical planning items you may not be considering

Don’t miss what Gary and Joe have to say!

Watch Now!

ON-DEMAND WEBINAR

The Art and Science of Pricing to Supercharge Your MSP Service Offering

Learn the perfect packaging and pricing balance along with the top 3 mistakes IT providers make.

ABOUT OUR SPEAKERS

Gary-Pica

Gary Pica
President of TruMethods

Mike Sanders
Unitrends General Manager

Packaging and pricing is a critical area of any MSP and often the area that is least understood. If you struggle to add new monthly recurring revenue each month, your packaging and pricing could be the root of the problem

Learn the perfect packaging and pricing combo in this exclusive workshop hosted by TruMethods President, Gary Pica, and the General Manager of Unitrends, Mike Sanders.

In this webinar you will learn:

  • How to price your managed services the RIGHT way: Learn the guidelines taking the mystery out of pricing your support offering.
  • How to package your offering: Your support offering impacts sales, service delivery, and profit margins.
  • What ties it all together: What should you include? How many offerings should you have? How should you present the offering?

How you package and price your support offering is the most impactful decision any IT provider makes. Get it right and keep your monthly recurring revenue growing with this one-of-a-kind event!

Save Your Seat!

ON-DEMAND WEBINAR

2020 Sales Planning: The Key To Adding New MRR Customers

Unlock the secret to adding new MRR to your bottom line every month

ABOUT OUR SPEAKERS

Gary-Pica

Gary Pica
President of TruMethods

Matt Solomon
ID Agent VP of Development

If your goal is to add new Monthly Recurring Revenue (MRR) in 2020 then you don’t want to miss this event! The key to MSP success is the ability to add new MRR customers every month. Unfortunately, many MSPs struggle when it comes to MRR sales. TruMethods President Gary Pica and ID Agent VP of Development Matt Solomon are teaming up to show you how top MSPs continue to hit their goals.

During this event, you will learn:

  • 3 common counter-intuitive MSP sales mistakes that kill results
  • The reason most managed services salespeople fail
  • How to sell more recurring revenue at a higher price
  • The answer to the most important question an MSP will ever hear!

Every attendee will take away actionable items that will improve your MSP sales results immediately. If you are looking to supercharge your sales process, you don’t want to miss what Gary and Matt have to say.

Watch The Recording

ON-DEMAND WEBINAR

The Top 3 MSP Metrics That Will Drive Change In Your Business

Uncover the metrics that truly matter in your business and gain command of your MSP

ABOUT OUR SPEAKERS

Gary-Pica

Gary Pica
President of TruMethods

Kristian Munoz
Customer Support Team Lead, BrightGauge

During this session, TruMethods President Gary Pica and BrightGauge Customer Support Team Lead Kristian Munoz will share a proven framework that will drive massive results in your business. 

MSPs often struggle to determine which metrics they need to focus on to drive profitability. This Framework will help you narrow your focus so you can make more profitable decisions and shorten your time frame to reach your financial goals.

You will take away ideas that you can immediately implement to improve results. During this session you will learn:

  • The most common mistake that kills profitability
  • 3 metric that will change the way you set priorities
  • A Framework to ensure higher margins and effectiveness

You will learn to calculate the unrealized profitability locked inside your business and develop a plan to unlock it. If higher profitability is your priority, you don’t want to miss what Gary and Kristian have to say!

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ON-DEMAND WEBINAR

Preparing For Your 2020 MSP Business Plan

The time is now to start planning for 2020! Get your business planning process in check before it’s too late.

ABOUT OUR SPEAKERS

Gary-Pica

Gary Pica
President of TruMethods

Bob Penland
TruMethods Chief Technical Officer

Fill out the form to view the webinar!

Did you have a solid business plan for 2019? Do your current results align with the goals you set before 2019 began? Whether the answer is “yes” or “no”, do you want to know “why”?

Here is your chance to see how a top MSP approaches the business planning process. This webinar will show you how to prepare, plan, and implement a full-proof business plan for 2020.

TruMethods President, Gary Pica, and TruMethods CTO, Bob Penland, will show you how to begin the MSP business planning process so you can be ready for 2020.

In this webinar, you will learn:

  • The difference between a business plan and the business planning process
  • How to compare this year’s plan to how things actually turned out
  • How to calculate your Run-Rate
  • How to be accountable for last year’s results

Don’t miss this opportunity to get a head start on 2020 planning!

Fill out the form to view the recording

ON-DEMAND WEBINAR

How To Avoid MSP Security Pitfalls

Take advantage of a growing opportunity in the marketplace and avoid common mistakes when adding security to your service offering.

ABOUT OUR SPEAKERS

Gary-Pica

Gary Pica
President of TruMethods

Kevin Lancaster Headshot 2019-2

Kevin Lancaster
ID Agent CEO

TruMethods-email-logo

Fill out the form to view the webinar!

Security-as-a-Service ranks as the #1 new revenue opportunity for MSPs. Your clients are facing an increasingly complex environment with cyber-attacks and increasing compliance demands.

Join TruMethods President, Gary Pica, and ID Agent CEO, Kevin Lancaster, for an in-depth session on building a successful security practice.

During this session you will learn:

  • The top 3 pitfalls to avoid
  • How to package and price your offering
  • How to decide what to include in your service offering and what to sell separately
  • Keys to selling the value of your security offering

Every MSP needs to address these new security requirements. If you want to build a security practice that increases recurring revenue sales and profitability, you don’t want to miss what Gary and Kevin have to say!

Watch the Webinar!

ON-DEMAND WEBINAR

Webinar: Your MSP’s Biggest Enemy

Discover how reactive time is eating away at your profits.

ABOUT OUR SPEAKERS

Gary-Pica

Gary Pica
President of TruMethods

Luis Giraldo
VP of Product at IT Glue

Fill out the form to view the recording!

Reactive tickets and time are the enemies of every MSP. IT Providers all say they are proactive but many times the metrics in their businesses say otherwise. MSPs that uncover and defeat this enemy will increase profit margins, sell more recurring revenue and achieve greater scalability.

During this webinar, TruMethods President Gary Pica and IT Glue VP of Product Luis Giraldo will offer a new perspective on how to determine the actual impact of reactive time on your MSP.

Webinar highlights will include:

  • How to calculate a new metric called reactive percentage
  • How to translate reactive time into a unit cost in your business
  • How to dramatically lower reactive tickets and time
  • How to manage more revenue with fewer employees

This no-nonsense webinar will offer actionable items to immediately impact your MSP’s results. If you are looking to grow a more profitable business, you don’t want to miss this event.

Watch the Webinar!

ON-DEMAND WEBINAR

The Top 3 MSP Sales Mistakes

Discover what most MSPs do wrong when it comes to sales

ABOUT OUR SPEAKERS

Gary-Pica

Gary Pica
President of TruMethods

Rob Auld-1

Rob Auld
SVP of Sales at Auvik

Fill out the form to view the recording!

If your goal is to add new monthly recurring revenue (MRR) then you don’t want to miss this event! The key to MSP success is the ability to add new MRR customers every month. Unfortunately, many MSPs struggle when it comes to MRR sales. Gary Pica is widely regarded as the definitive expert in the managed services sales process. Gary will team up with Rob Auld, SVP of Sales at Auvik, to share the key ingredients that will allow you to achieve your sales goals.

During this event, you will learn:

  • 3 common counter-intuitive MSP sales mistakes that kill results
  • The reasons why most managed services salespeople fail
  • How to sell more recurring revenue at a higher price
  • The answer to the most important question an MSP will ever hear!

Every attendee will take away actionable items that will improve MSP sales results immediately. If you are looking to supercharge your sales process, you don’t want to miss what Gary and Rob have to say.

Watch My Recording

ON-DEMAND WEBINAR

How MSPs Can Hire and Retain Top Talent

Finding and retaining top talent isn’t easy in a Tech Market with 1% unemployment.

ABOUT OUR SPEAKERS

Gary-Pica

Gary Pica
President of TruMethods

Jeannine Edwards
Sr. Director of Channel Marketing

Fill out the form to view the webinar recording!

Finding and retaining top talent isn’t easy in a Tech Market with 1% unemployment. IT providers must develop a process for hiring and managing people. You need to be creative and process driven. During this webinar, Gary and Jeannine will present the keys to solving people challenges.

Topics include:

  • Developing a process to attract top talent
  • Interviewing techniques that land great people
  • Getting “A” results from “B” players
  • Developing a culture of accountability

Like most aspect of this business, if you have a proven process then results will follow. If you want the steps to building a high performing MSP team, you don’t want to skip this session.

Watch the Webinar!

SUCCESS

Watch The vCIO Myth: Are You Really Trusted Advisor?

Hosted by TruMethods & IT Glue

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Thank you for your interest in this webinar. Be sure to check out the rest of the TruMethods webinars in the resource center on our website.