Archives: Landing Pages
Webinar
Threat Modeling Workshop
Join the security experts as they cover a beneficial lesson on building a cybersecurity defense model in your MSP.
Watch the Recording!
Have you ever noticed when talking to your peers about the latest cyber threats in Cybersecurity, typically the conversations revert to the preventative & detective tools (EDR, SIEM, etc.) you use in your security stack. True cyber defense comes from understanding our adversary and building a defense that is modeled around their how they exploit your people, process and technology.
In this webinar, learn from the experts at MITRE, Red Canary, Ryan Weeks, Wes Spencer in order to understand how to model the threat actors that attack us, in order to build a threat informed defense. Join Gary Pica & Andrew Morgan as they host this workshop so we can delve into the Tools, Tactics & Procedures (TTPs) that can build resilience into your cybersecurity strategy.
Agenda:Hour 1: MITRE ATT&CK / Shield in-depth – Building a Threat-Informed Security Program & Building a Threat ProfileHour 2 & 3: Adversary Emulation Demo – Emulating Adversaries in the Ransomware SpaceHour 4: Threat Modeling an MSP
During This Virtual Event
You will learn from the experts how to build a threat informed defense by first understanding the threat models that attack MSPs.
Key guidance from our Experts
Strategies and processes you can implement immediately
A framework for building a cybersecurity defense model
A proven process to secure your MSP and customers
Presented By:
TruMethods has teamed up with The Cyber Call to bring you this informative and free virtual event!
About our Speaker
Ryan Weeks
CISO, Datto
As Chief Information Security Officer (CISO), Ryan leads and manages Datto’s Information Security program, empowering Datto’s managed services provider (MSP) partners, and the small and medium sized businesses (SMBs) they serve, on their ongoing cyber resilience journeys. His work is directly responsible for helping MSPs and SMBs prevent, detect, and recover from cyber attacks. Ryan holds a seat on the Institute for Security and Technology’s Multi-Sector Ransomware Task Force alongside other global leaders, including Microsoft, Rapid7, and Citrix, where he represents the MSP community focusing on the cyber security interests and needs of SMBs. As a testament to Ryan’s deep commitment to safeguarding the world’s MSPs, he was recognized as a 2020 top 100 CISO by the Cyber Defense Awards.
Before joining Datto, Ryan spent 11 years securing enterprise applications, systems and sensitive customer financial data at FactSet Research Systems, where he orchestrated all facets of the global information security program. He holds a B.S. in Computer Information Systems from Ithaca College, a M.S. in Information Assurance from Northeastern University and has industry security certifications including the Certified Information Systems Security Professional (CISSP) and the Certified Information Security Manager (CISM).
Wes Spencer
CISO, Perch Security
Wes Spencer is a nationally recognized technology innovator and cybersecurity expert. He has served as a senior executive and advisor from Fortune 500 to venture capitalist backed startups. He is a dynamic and frequently requested professional conference speaker. Wes has served on multiple advisory committees with distinguished organizations such as American Banker, Sentinel One, and FS-ISAC. He currently serves on the Department of Homeland Security AIS advisory committee and is active in the STIX working group to continue to drive automation standards in threat intelligence sharing. By profession, Wes is the CISO of Perch Security. Wes is the senior executive focusing on internal and external cybersecurity for Perch. Wes provides thought leadership externally to organizations around the world in the area of threat intelligence and threat information sharing.
Gary Pica
President of TruMethods
Gary is a pioneer in the managed services field. His company, Dynamic Digital Services, was an “early to market” IT service provider that quickly became one of the fastest-growing MSPs in the country. Dynamic Digital Services grew into a multi-million dollar managed services practice with over 7,000 endpoints under management. Gary has discovered what works and what doesn’t. Through TruMethods, he shares key practices that have grown his business, using them to help other MSPs reach their full potential.
Andrew Morgan
Founder of The Cyber Call
An industry veteran who has been working with MSPs since 2004. As one of the earliest employees at ConnectWise, Andrew took various roles around in sales and led the cybersecurity strategy prior his departure. He works with several of the industry’s top cybersecurity vendors and is the founder and host of the Cyber Call.
Matt Graeber
Director of Threat Research, Red Canary
Matt has worked the majority of his security career in offense, facilitating his application of an attacker’s mindset to detection engineering which involves developing detection evasion strategies. By pointing out gaps in detection coverage, Matt is able to effectively offer actionable detection improvement guidance. Matt loves to apply his reverse engineering skills to understand attack techniques at a deeper level in order to more confidently contextualize them, understand relevant detection optics, and to understand the workflow attackers use to evade security controls. Matt is committed to making security research both accessible and actionable.
Forrest Carver
Principal Engineer | Combatant Command Project Leader, MITRE
Watch the Recording
Threat Modeling Workshop
Webinar
Technology Alignment: The Changing Role of Compliance for MSPs
Develop technology standards to ensure your business is up-to-date with the changing technology needs in the MSP industry!
Watch the Recording!
The changing technology needs of an MSPs target market and the need to be compliant with new government regulations means it’s time for MSPs to take a new approach to compliance.
Top MSPs are combating these changing needs with process and discipline focused on developing and maintaining technology standards and proactively ensuring that every client is aligned with those standards.
Gary Pica and his team have developed multiple training manuals and hours of training content on delivering a repeatable technology alignment process that will ensure happy customers and fewer support requests. During this session you will learn:
- Key metrics and drivers of effective Technology Alignment Managers (TAM)
- How to show client’s the value of your alignment process
- How drive down reactive service noise and keep customers happy
- A day in the life of a top TAM
If you don’t build more high-value relationships with your customers, someone else will. You don’t want to miss what Gary has to say.
During This Session:
You’ll walk away with a framework to build an efficient and repeatable Technology Alignment process.
Key guidance from our Experts
Strategies you can implement immediately
A proven process to help you scale efficiently
Role analysis of every employee involved in the TAM process
Presented By:
TruMethods has teamed up with IT Glue to bring you this awesome event!
About our Speaker
Gary Pica
President of TruMethods
Gary is a pioneer in the managed services field. His company, Dynamic Digital Services, was an “early to market” IT service provider that quickly became one of the fastest-growing MSPs in the country. Dynamic Digital Services grew into a multi-million dollar managed services practice with over 7,000 endpoints under management. Gary has discovered what works and what doesn’t. Through TruMethods, he shares key practices that have grown his business, using them to help other MSPs reach their full potential.
Bob Penland
CTO of TruMethods
Bob Penland is a leader in the MSP technology community. As the Director of Technology for the MSP, Dynamic Digital Services, his guidance helped create a technical platform to support over 7,000 users. For the past 10 years, he has been the CTO of TruMethods. Bob is the architect of myITprocess, the industry’s first software platform that allows MSPs to develop a repeatable process to build high-value vCIO relationships.
Travis Brittain
Sales Engineer at IT Glue
Travis’ passion for technology lead him to Fully Managed, an MSP in Western Canada where his drive for process and clarity made a perfect fit to work on their new project: re-packaging their internal documentation tool to be sold as a SaaS platform. Later this platform became known as IT Glue, the world’s leading documentation solution. In 2016, Travis moved to IT Glue full-time and over the past several years has held multiple roles including Support Analyst, Partner Success Manager, and now Sales Engineer.In his current role, Travis is responsible for helping IT teams explore the potential great documentation can bring to their organization.
Watch the Recording
Technology Alignment: The Changing Role of Compliance for MSPs
WEBINAR
Focus on Success: MSP Cybersecurity Jumpstart
Discover the templates and resources needed to properly implement and audit an MSP cybersecurity program.
Join TruMethods for our monthly Focus on Success webinar! This is a monthly webinar series for TruMethods members. MSPs have been the latest industry under attack due to their lack of security controls, minimal to no cybersecurity policies, and granting access to sensitive customer data, financial information, and access credentials. Because of this, we have decided to share this beneficial topic with everyone!
Before an MSP can confidently say their customers are secure, they must secure themselves. Protecting their own data and access to sensitive information is the first step to securing a customer’s IT environment.
TruMethods CTO Bob Penland and TruMethods Standards and Alignment Manager, Brian Dappolone will offer resources on how to better secure your IT processes and reduce the risk of potential breaches.
Session topics include:
- A deep dive into the Cybersecurity Jumpstart template, that is based on the CIS Controls 7.1 Implementation Group 1.
- The 7 steps to creating an effective cybersecurity program.
- Discussion of how MSP Standards in our myITprocess software can help secure your business.
If you want the tools and guidance to ensure your cybersecurity program is properly implemented and monitored, you don’t want to miss what Bob and Brian have to say!
Watch the Recording!
DURING THIS SESSION:
We’ll offer you the necessary tools to better secure your IT processes and reduce the risk of potential breaches.
Key guidance from
Security Experts
Explore new cybersecurity templates
A process to create an effective cybersecurity program
ABOUT OUR SPEAKER
Bob Penland
TruMethods CTO
Bob Penland is a leader in the MSP technology community. As the Director of Technology for the MSP, Dynamic Digital Services, his guidance helped create a technical platform to support over 7,000 users. For the past 10 years, he has been the CTO of TruMethods. Bob is the architect of myITprocess, the industry’s first software platform that allows MSPs to develop a repeatable process to build high-value vCIO relationships.
Brian Dappolone
TruMethods, Standards and Alignment Manager
Brian Dappolone has more than a decade of experience in the IT industry from technical support and service desk management to Virtual CIO. Since joining TruMethods in 2017, Brian has drawn from his experiences to develop myITprocess standards into a well-rounded product that comprises industry best practices. His training materials for Virtual CIO and Technical Alignment Manager have helped hundreds of TruMethods members prepare their own employees to implement these roles.
WATCH THE RECORDING
Focus on Success: MSP Cybersecurity Jumpstart
WEBINAR
The 3 Keys to Increasing MSP Profitability
Unleash the hidden profitability in your business to increase profit margins and grow your MSP efficiently!
The average MSP has unrealized profitability locked inside their business that they are unable to unleash. TruMethods President Gary Pica will share a proven process you can follow to build a high-profit MSP. As the MSP model evolves and becomes more complex it is critical to have a simple framework to ensure you scale efficiently. This is a process that hundreds of MSPs are implementing with the help of TruMethods’ peer, mentoring, and accountability program TruPeer. Kaseya has partnered with Gary and TruMethods to pay 30% of the investment in TruPeer for all Kaseya customers. During this session you will learn:
- A simple exercise every MSP can use to uncover unrealized profitability
- 3 changes to service delivery that will immediately impact efficiency
- 5 metrics that impact both accountability and profitability
- A counter-intuitive perspective that will simplify profitability
Every MSP business leader that attends this session will make at least one change that will positively impact their growth and profitability. If you feel stuck in place and your goal is to build a more efficient and profitable MSP, you don’t want to miss what Gary has to say.
Watch the Recording!
DURING THIS SESSION:
You’ll walk away with a framework to implement immediately to unlock the unrealized profitability in your business.
Key guidance from
Security Experts
Strategies you can
implement immediately
A proven process to help you scale efficiently
Learn the importance of matching your team to delivery areas based on their skills
ABOUT OUR SPEAKER
Gary Pica
President of TruMethods
Gary is a pioneer in the managed services field. His company, Dynamic Digital Services, was an “early to market” IT service provider that quickly became one of the fastest-growing MSPs in the country. Dynamic Digital Services grew into a multi-million dollar managed services practice with over 7,000 endpoints under management. Gary has discovered what works and what doesn’t. Through TruMethods, he shares key practices that have grown his business, using them to help other MSPs reach their full potential.
WEBINAR
The MSP Cybersecurity Go-To-Market Playbook
Learn a step-by-step method to crack the code on selling managed security!
As an MSP, both you and your customers are at a much higher risk of a security breach. As a result, every MSP is enhancing security tools and processes. Unfortunately, MSP’s costs related to security are rising faster than the prices they command.
How do you get customers and prospects to make the additional investment required to secure their environments and reduce their risks? TruMethods President Gary Pica and Blackpoint Cyber CEO Jon Murchison will share a step-by-step playbook to crack the code on going to market with managed security.
Session topics include:
- How to develop a security stack that offers maximum value
- How to accurately price your service offering
- How to have the security sales conversation with prospects and your existing customers
Every MSP needs to command higher prices in order to protect their customers from new security risks. If you are looking for the playbook on how to sell more recurring revenue at a higher price, you don’t want to miss what Gary and Jon have to say.
Watch the Recording!
DURING THIS SESSION:
You’ll discover a framework to command higher prices and develop a strong security stack.
Key guidance from
Security Experts
Strategies you can
implement immediately
A process to positively impact profitability
PRESENTED BY:
TruMethods has teamed up with Blackpoint Cyber to bring you this awesome event!
ABOUT OUR SPEAKERS
Gary Pica
President of TruMethods
Gary is a pioneer in the managed services field. His company, Dynamic Digital Services, was an “early to market” IT service provider that quickly became one of the fastest-growing MSPs in the country. Dynamic Digital Services grew into a multi-million dollar managed services practice with over 7,000 endpoints under management. Gary has discovered what works and what doesn’t. Through TruMethods, he shares key practices that have grown his business, using them to help other MSPs reach their full potential.
Jon Murchison
CEO of Blackpoint Cyber
Jon Murchison, the founder and CEO of Blackpoint, started his career in Network Engineering and IT operations, but quickly made the switch to the quiet world of the intelligence community. He has since spent over twelve years planning, conducting, and executing high-priority national security missions. As a former NSA computer operations expert and IT professional, he is bringing a unique perspective to the mission of developing cyber defense software effective at detecting and detaining purposeful cyber intrusions and insider threats. Murchison holds multiple patents in methods of network analysis, defense, pattern analytics, and mobile platforms.
WEBINAR
Operational Excellence: Becoming A World Class IT Service Provider
Find the unrealized profitability locked inside your MSP business!
The average MSP has unrealized profitability locked inside their business that they are unable to unleash. As the MSP model evolves and becomes more complex, it is critical to have a simple framework to ensure profitability. During this session, TruMethods President Gary Pica and Auvik Partner Success Manager Chrissy Little, will share a proven process to build a world class MSP.
Session topics include:
- A simple exercise every MSP can use to uncover unrealized profitability
- 3 changes to service delivery that will immediately impact efficiency
- 5 metrics that impact both accountability and profitability
- A counteractive perspective that will simplify efficiency
Every MSP business leader that attends this session will make at least one change that will positively impact their profitability. If your goal is to build a more efficient and profitable MSP, you don’t want to miss what Gary and Chrissy have to say!
Watch the Recording!
DURING THIS SESSION:
You’ll discover the unrealized profitability locked inside your business and develop a plan to further capitalize on it.
Key guidance from
Security Experts
Strategies you can
implement immediately
A process to positively impact profitability
PRESENTED BY:
TruMethods has teamed up with Auvik to bring you this informative virtual event!
ABOUT OUR SPEAKER
Gary Pica
President of TruMethods
Gary is a pioneer in the managed services field. His company, Dynamic Digital Services, was an “early to market” IT service provider that quickly became one of the fastest-growing MSPs in the country. Dynamic Digital Services grew into a multi-million dollar managed services practice with over 7,000 endpoints under management. Gary has discovered what works and what doesn’t. Through TruMethods, he shares key practices that have grown his business, using them to help other MSPs reach their full potential.
Chrissy Little
Partner Success Manager at Auvik
An accomplished Partner Success Manager now with Auvik, Chrissy Little has a deep range of experience in success management within the IT industry. From enterprise software sales to project management and leadership, Chrissy excels at helping Auvik’s partners’ grow their business while navigating the ever-changing landscape of modern networking solutions. In addition to representing Auvik in the UK, Chrissy is currently earning her compTIA certification.
WEBINAR
Webinar: Mastering the Cybersecurity Sales Conversation
Learn a step-by-step method to crack the code on selling managed security!
As an MSP, both you and your customers are at a much higher risk of a security breach. As a result, every MSP is enhancing security tools and processes. Unfortunately, MSP’s costs related to security are rising faster than the prices they command.
How do you get customers and prospects to make the additional investment required to secure their environments and reduce their risks? TruMethods President Gary Pica and Huntress Senior Account Executive Ryan Cutler will share a step by step method to crack the code on selling managed security.
Session topics include:
- How to develop a security stack that offers maximum value
- How to accurately price your service offering
- How to have the security sales conversation with prospects and your existing customers
- Hear Gary and Ryan perform a live sales roleplay session
Every MSP needs to command higher prices in order to protect their customers from new security risks. If you are looking for the playbook on how to sell more recurring revenue at a higher price, you don’t want to miss what Gary and Ryan have to say.
Watch the Recording Today!
IN THIS VIDEO:
You’ll discover a framework to command higher prices and protect customers from new security risks.
Key guidance from
Security Experts
Strategies you can
implement immediately
A proven process to help increase MRR
The security sales conversation to have with customers
PRESENTED BY:
TruMethods has teamed up with Huntress to bring you this informative virtual event!
ABOUT OUR SPEAKER
Gary Pica
President of TruMethods
Gary is a pioneer in the managed services field. His company, Dynamic Digital Services, was an “early to market” IT service provider that quickly became one of the fastest-growing MSPs in the country. Dynamic Digital Services grew into a multi-million dollar managed services practice with over 7,000 endpoints under management. Gary has discovered what works and what doesn’t. Through TruMethods, he shares key practices that have grown his business, using them to help other MSPs reach their full potential.
Ryan Cutler
Huntress Senior Account Executive
Ryan is a Sr. Account Executive at Huntress with almost a decade of software sales experience. He started his career in security software at Good Technology, selling mobile security in the Mobile Device Management space. Ryan later moved on to a role at OpenDNS selling DNS layer security and a solution many MSP’s are well aware of in Umbrella. Following the acquisition of Umbrella by Cisco, he eventually became a part of the greater Security Business Group at Cisco, selling a portfolio of products. After his years at Cisco, he made a run at it in the Customer Service Software space at Zendesk for 3 and a half years, selling software to the Enterprise, before making his way back into security at Huntress.
Ryan enjoys spending time with his family and 18 month old son, while trying to sneak in the rare round golf. He also has a bit of an obsession for all things vintage. Especially, vintage watches, clothing and furniture.
WEBINAR
myITprocess Feature Release: New IT Glue Integration
Learn how TruMethods’ myITprocess software further enhances your vCIO performance with its new IT Glue integration!
Fill out the form to watch the webinar recording!
myITprocess is the first software framework built specifically for Virtual CIOs (vCIOs). By combining standards, alignment and strategy all-in-one place, the myITprocess platform is a must have for all vCIOs. Now, myITprocess makes it even easier for you to keep clients’ technology aligned and create strategic recommendations!
Our new IT Glue integration easily connects both tools to create a seamless experience for adding IT Glue Configurations into a client’s Strategic Roadmap.
Hear from TruMethods CTO Bob Penland and Anya Perelyhina, Product Manager at IT Glue, as they discuss all the awesome new features this integration brings to myITprocess! With this information powered by IT Glue, vCIOs will save time and create more efficiencies in their roles.
During this session, you will:
- Learn the importance of the vCIO role and how it connects to MSP success
- Discover how to strengthen client relationships through strategic recommendations
- Get a first glimpse at the IT Glue integration and how it can improve your vCIO performance
Watch the Recording!
DURING THIS SESSION:
You’ll hear how the new integration will benefit your business!
Key guidance from
Security Experts
View Integration Features and Documentation
Proven Process for Enhancing vCIO Role
Create Value-Added Relationships
ABOUT OUR SPEAKERS
Bob Penland
TruMethods CTO
Bob Penland is a leader in the MSP technology community. As the Director of Technology for the MSP, Dynamic Digital Services, his guidance helped create a technical platform to support over 7,000 users. For the past 10 years, he has been the CTO of TruMethods. Bob is the architect of myITprocess, the industry’s first software platform that allows MSPs to develop a repeatable process to build high-value vCIO relationships.
Anya Perelyhina
Product Manager, IT Glue
Anya is a Network Glue and MyGlue Product Manager. She has extensive product experience in large tech corporations, as well as in smaller tech start-ups. She joined IT Glue early 2019. She is empathetic about IT industry pain points, and she is passionate about turning them into invaluable MyGlue and Network Glue features.
WEBINAR
‘Reframing’ Your Prospect’s Expectation of IT Support
Show prospects how your offering is different than typical IT support companies through the process of reframing.
Fill out the form to view the webinar recording!
Join TruMethods for our monthly Virtual Sales Meeting webinar! This is a monthly webinar series for TruMethods members. Since October is Cybersecurity Awareness Month, we felt this month’s topic was an important one to share with everyone!
A key piece of the sales process we teach at TruMethods is “Reframing” your prospect’s expectation of IT support. SMB’s don’t know how to buy Managed Services so, through the process of Reframing, you can show them how your offering is different than typical IT support companies. In this webinar, we will explain how properly reframing the client’s expectations of your service affects packaging, pricing, and delivery.
With cybersecurity threats on the rise, being able to reframe your client’s understanding and expectations around security is critical. We will discuss the common pushbacks and how you can speak to each one as an MSP salesperson.
If you are struggling to reframe your client on additional security features in your MSP offering, this is the webinar for you!
Watch the Recording!
DURING THIS SESSION:
You’ll hear from a team of MSP sales experts how to change your prospect’s perception of IT support.
Expert Advice & Sales Strategies
Excellent Resources to Assist Your Sales Efforts
Learn a Proven Process
Hear from Experienced Sales Experts
ABOUT OUR SPEAKER
Gary Pica
President of TruMethods
Gary is a pioneer in the managed services field. His company, Dynamic Digital Services, was an “early to market” IT service provider that quickly became one of the fastest-growing MSPs in the country. Dynamic Digital Services grew into a multi-million dollar managed services practice with over 7,000 endpoints under management. Gary has discovered what works and what doesn’t. Through TruMethods, he shares key practices that have grown his business, using them to help other MSPs reach their full potential.