Leadership isn’t a fixed point you eventually reach and remain at — it’s a continuous journey of growth and adaptation. Those who become complacent often fall behind the rest, eventually becoming followers rather than leaders in their industry.
Great leaders understand they shape their organization’s direction and culture, so they’re relentless about self-improvement. They ask, “how can I do to be better tomorrow than I am today?” They actively seek feedback, embrace new challenges, and recognize that their actions and decisions ripple throughout their organization, affecting everyone from team members to customers.
Your path forward is clear: Commit to constantly evolving your leadership approach. By staying ahead of industry trends, developing new skills, and adapting to changing business landscapes, you position yourself and your organization for continued success. This proactive approach to leadership ensures you remain a true leader, not just someone holding a leadership title.
To help you on this journey of continuous growth, I recommend reviewing these essential leadership posts.
Lessons in Delegation: What I Wish I Had Known Earlier in My Career
Like most business owners, I was the center of my organization’s universe when I ran my first MSP. Every major decision flowed through me — I was the rainmaker, the problem solver, the final word. (I was in charge!) While I had a talented team around me, I held onto the reins tightly, believing this was the path to success. It wasn’t until our growth began to plateau that I realized this approach had become our biggest limitation. The wake-up call came when I saw how my grip on decision-making was holding back not just our scaling potential, but the development of strong leaders within our ranks. This insight sparked my journey to transform from primary decision-maker to mentor, learning how to empower others to lead effectively.
Ask Yourself as an MSP Leader: What Do You Want?
After a recent TruMethods Peer meeting, I reviewed members’ performance metrics. While our group’s overall numbers showed impressive growth worth celebrating, I noticed a critical pattern beneath the surface: Several MSPs hadn’t secured any new customers this quarter. This lack of new business isn’t just a temporary slowdown; it’s often a clear signal that an MSP has hit a wall in its journey of growth. When I spot these patterns, it’s crucial to step in with support to help these MSPs break through their barriers before a temporary challenge becomes a permanent ceiling.
D-Players: The Hidden Cost of Culture Killers in Your Organization
Not every employee will perform at the highest level. While you’ll have your star performers (A-Players) and solid contributors (B-Players), you’ll also encounter those who meet minimum expectations (C-Players) and underperformers (D-Players). The real danger lies in keeping those underperformers too long — they can significantly damage your organization’s performance and culture.
The Emotional Cost of Business Decisions: Navigating Facts vs. Feelings
Business decisions often come down to a battle between emotions and facts. While I’ve fallen into the emotional trap before, I’ve learned that crunching the numbers has simply served me better in the long run as a business owner. Unfortunately, I’ve noticed many leaders resist this approach. Instead of going in the direction the numbers clearly point to, they’ll choose another path based on feeling. This emotional decision-making isn’t just risky — it’s ridiculously expensive.