Filtered by Topic: MSP training

MSP Sales: ‘No’ is the Sweetest Sound You’ll Ever Hear

An initial meeting with a prospect doesn’t have to be unpredictable.(In fact, it shouldn’t be.)The process of “setting the stage“during the initial conversation with a prospectincreases the likelihood of you being able to control the discussion from the onset, includinggetting the prospect to tell you no, which, believe it or not, isn’t necessarily always a bad thing. Most people avoid saying...

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How To Retain Top Talent

Many MSPs are having issues with employee retention in today’s economy, which isn’t necessarily bad news. If you’re having a tough time finding quality employees, so are in-house IT departments. Overall, if you play your cards right, the good could outweigh the bad, but to take advantage of the...

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