Does your company have an Incident Response Plan in the event that your RMM and clients are breached? Has it been tested? If you think your job is done after an incident ends, I’ve got some bad news for you: There’s still plenty of work to be done. Your Incident Response plan should include...
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As we approach the end of 2020 and make plans for the first quarter of 2021, there appears to be no end in sight for the ongoing economic and political uncertainty that has plagued businesses since March. The cold weather on the way may further exacerbate the COVID-19 pandemic,...
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When it comes to MSP sales, who doesn’t like a little FUD? Many sales methodologies were founded in FUD (fear, uncertainty and doubt). Certainly, selling IT services today offers a big opportunity for MSPs and their vendors to create fear, uncertainty and doubt. Now more than ever, MSPs rely...
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I think we can all agree that the COVID-19 pandemic has presented MSPs with a range of new business opportunities, particularly in the cybersecurity space. Instead of trying to have conversations with prospects about why implementing enhanced security measures is essential, why not have candid discussions with business leaders...
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The best way to ensure things go from bad to worse for your MSP clients is to not have an incident response (IR) plan in place when you’re hit with a cyberattack. And many MSPs don’t have an IR plan to follow for one simple reason: They don’t know...
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In the wake of the COVID-19 pandemic, companies are facing the dual challenges of supporting employees working from home while absorbing the fallout from the associated economic downturn. Although economies are slowly re-opening around the world, it’s unclear just how long it will take to get back to where...
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The security landscape for SMBs and MSPs has changed dramatically over the past several years. Hackers have left their basements and moved into high-rise buildings. They’re nowwell-funded by governments and private organizations. Many cybercriminals are larger and more mature in how they operate their businesses than you or your customers. MSPs have struggled with keeping up with the increasingly complexIT threat...
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In today’s IT environments productivity is necessary, uptime is essential, and security is critical. The latest hardware and software provide layers of protection in hopes of preventing cyber attacks. The newest technology causes most IT providers to forget the weakest link: the end user. A typical user focuses on...
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Companies often struggle to create and enforce robust cybersecurity strategies, partly because compliance varies among employees. This inconsistency could be caused by the specifics of job roles within the company that might make policies more or less inconvenient to employees based on their position. In addition, different levels of...
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As the number of cyberattacks targeting small and medium-sized businesses (SMBs) increases, there is more pressure to protect against those attacks. That’s why MSPs handling the IT needs of these businesses must place security at the top of their priority list. One way to build a strong security offering...
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