Calling 2020 a challenging year would be an understatement. The COVID-19 pandemic forced MSPs to reconsider how they were doing business. While many survived, others didn’t. What’s important is that the ones who did, learn from their mistakes. Throughout the coronavirus crisis, we at TruMethods held webinars, delivered content and provided other resources to ensure that the bulk...
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By now, you’ve read all about Russia’s hack on the U.S. It’s a huge deal for a variety of reasons, many of which are technical in nature, but while the technical details of Russia’s latest cyberattack are important, the hack itself should be a reminder to MSPs everywhere: assume...
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If cybersecurity isn’t a big part of your managed services offering in 2021, you may need to reevaluate what’s important to your clients. As you know, cybersecurity attacks are on the rise. In fact, there have been 4,000 cyberattacks a day since the COVID-19 pandemic, according to MonsterCloud. Ensuring...
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Many of you heard that ConnectWise acquired Perch Security. Now, if you’re not aware, ConnectWise is owned by private equity firm Thoma Bravo, as is SolarWinds. This is another in a list of channel acquisitions. The Big Four — Datto, ConnectWise, Kaseya and SolarWinds— continue to acquire additional pieces to build each oftheir technology stacks. The strategies are clear:Each is building an ecosystem to...
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If you have not heard of the Cybersecurity Maturity Model Certification (CMMC) yet, it is not the end of the world. The latest certification requirements were finalized by the Department of Defense (DoD) on January 31st and at the moment they are in the process of approving auditors for...
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Does your company have an Incident Response Plan in the event that your RMM and clients are breached? Has it been tested? If you think your job is done after an incident ends, I’ve got some bad news for you: There’s still plenty of work to be done. Your Incident Response plan should include...
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As we approach the end of 2020 and make plans for the first quarter of 2021, there appears to be no end in sight for the ongoing economic and political uncertainty that has plagued businesses since March. The cold weather on the way may further exacerbate the COVID-19 pandemic,...
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A little over seven months ago I presented a topic at our TruMethods event, Schnizzfest, that gained a lot of steam in recent months. The subject of cybersecurity for Managed Service Providers was popping up everywhere from news websites to social media. The topic of my presentation centered on...
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When it comes to MSP sales, who doesn’t like a little FUD? Many sales methodologies were founded in FUD (fear, uncertainty and doubt). Certainly, selling IT services today offers a big opportunity for MSPs and their vendors to create fear, uncertainty and doubt. Now more than ever, MSPs rely...
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I think we can all agree that the COVID-19 pandemic has presented MSPs with a range of new business opportunities, particularly in the cybersecurity space. Instead of trying to have conversations with prospects about why implementing enhanced security measures is essential, why not have candid discussions with business leaders...
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