Filtered by Topic: MSP advice

We’re Still Talking About Patching?

After 20 years, we’re still talking about patching. How is that possible? Recently on The CyberCall, a weekly MSP cybersecurity podcast, we discussed common threats and breaches. An Incident Response (IR) expert said that the majority of the breaches relate back to something being unpatched. We are talking patching!...

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Care for Your ‘Customer Garden’

Your customer base is like a garden. It needs to be pruned, watered and cared for regularly, or it becomes overgrown and overwhelming.  I recently had a conversation with an MSP struggling with profitability. They were profitable, but they weren’t profitable enough to grow and secure new customers. So,...

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