In a previous blog post, I talked about how MSPs today have many more tools and technology than ever before. Most of these tools provide integrations to other tools. Of course, this is done through APIs. While integration can help efficiency and make a technician’s job easier, it can...
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I want you to think back to before the pandemic began in March of 2020. How have your customers’ needs changed? What are you doing for them today that you weren’t doing then? What tools have you added to your stack? What security process and governance have you added?...
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After 20 years, we’re still talking about patching. How is that possible? Recently on The CyberCall, a weekly MSP cybersecurity podcast, we discussed common threats and breaches. An Incident Response (IR) expert said that the majority of the breaches relate back to something being unpatched. We are talking patching!...
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I recently attended a cybersecurity conference for MSPs in Tampa, FL called Right of Boom. It reminded me a little bit like Schnizzfest, in the sense that it was the result of grassroots efforts, and everybody felt connected by a common purpose. The idea for this event began more...
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In case you haven’t heard, one of the unexpected consequences of the COVID-19 pandemic and associated economic disruption has been a massive number of people quitting their jobs. Dubbed the “Great Resignation,” this mass exodus in the workforce has led to labor shortages in many sectors along with rising...
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MSPs are making cybersecurity sales harder than it needs to be. In fact, I hesitate to use the word “sales” because that is the center of the problem – customers feel like you’re trying to sell them. You shouldn’t be selling customer security enhancements or projects. Instead, you should...
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When it comes to keeping clients’ data secure in the face of increased ransomware attacks, cloud backup can provide a significant value. Properly configured, housing redundant data in the cloud can help an MSP’s customers weather cyberattacks with confidence that they can quickly and easily restore their data in...
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Even though cyberattacks are hitting the news nearly every day, many businesses still aren’t taking cybersecurity seriously, which is bad news for them, but good news for MSPs. The number of cyberattacks continues to rise. For example, there has been a 62 percent increase in ransomware globally since 2019,...
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The cybersecurity landscape continues to shift rapidly. The number of attacks has increased, and the complexity of those attacks (which may involve high levels of social engineering and sophisticated phishing and email compromise techniques) has grown. Cybersecurity technologies have also evolved to meet these challenges because attacks are now...
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Earlier this month, international consulting firm Accenture became the latest target in a string of high-profile ransomware attacks when the LockBit group claimed to have breached the company’s servers and threatened to release its data. According to a CRN report, Accenture confirmed the attack, but downplayed the scope of...
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