Choosing the best standards for your clients is difficult. Many questions arise when deciding what standards are worthy: Are these the best? Can we do better? Are these proper for their industry? I sat down and thought about this conundrum and came to this conclusion: it depends. I find...
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Processes must be put in place if you want your business to succeed. We at TruMethods work with you to accomplish just that. “We had our best year ever through the pandemic,” said Paul Barnett, CEO of Network Depot, a Reston, VA-based MSP and TruMethods member. “We attribute that to continuing...
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Aligning your customer’s to a set of standards seems easy. You create questions around privacy, security, and infrastructure and ensure they meet business goals. What if you have outdated, too broad, or non-existent standards? What if you need more and are unsure where to look? If you are looking...
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By now, you’ve heard the news: IT Glue, a Kaseya company and the industry standard for automated IT documentation, recently acquired TruMethods. Even though we’ve now officially joined forces, we’ve been working alongside each other for a while now. As a result, there’s some more news to share. Last...
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Acquisition of TruMethods by IT documentation leader stemmed from vCIO integration between myITprocess and IT Glue Vancouver, BC and Moorsetown, NJ — May 4, 2021 — IT Glue™, a Kaseya company and the industry standard for automated IT documentation, today announced the acquisition of TruMethods, the MSP industry’s leading...
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Today we will discuss the topic of standards and why they are important not only to your customers but to you. It is easy to assume that everything you do as an MSP is to benefit your customers, however, you must take care of yourself in order to take...
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We all know that having a company be successful is a team effort. Everyone needs to work together to make sure that everything runs smoothly, and things work the best when we all know where our edges are on our roles and we are empowered to become experts in...
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With myITemplates, instead of having to manually add standards, MSPs can select standards templates from the standards library in our myITprocess software. In one of our recent member meetings, we mentioned a large list of templates available in myITprocess by the end of 2020 through the myITemplates repository. The list...
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Creating templates from scratch is definitely hard work. First, you have to find the source material and ensure it is accurate. Next, you have to try and find a copy that is easy to transfer to myITprocess (TruMethods’ software framework built specifically for vCIOs). Finally, you have to perform...
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Any good MSP is going to want to check on how their clients are aligned to their own and industry best practices. Making sure that clients are compliant with things like HIPAA, NIST, PIPEDA, and GDPR means that the client is better prepared for different types of failures and...
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