It’s nearly impossible to make good financial decisions without having access to accurate and reliable information, but gathering that information can be challenging at times, especially when you’re being pulled in different directions. Being that financial planning is an ongoing process, the sooner you begin keeping track of your business’s finances, the better you and your business will be in the long run. So that begs the question:...
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The goal of every MSP should be to have a list of “warm prospects” These are prospects that you know a lot about and they know something about you. You feel they are an “A” prospect that you are determined to do business with. Ultimately, you would like to...
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You’ve heard me talk about the concept of ROL, or return on luck, over the years. I first read about the concept of return on luck in the book “Great by Choice,” where Jim Collins discusses the long-term impact of luck events, both good and bad. He found that companies had the same amount of these types of events over a...
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You always hear me say that time can be your friend or your enemy, and that we need to change the tires while the car is rolling down the highway. So many people I’ve worked with are always waiting to deal with one more issue or one more crisis...
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Processes must be put in place if you want your business to succeed. We at TruMethods work with you to accomplish just that. “We had our best year ever through the pandemic,” said Paul Barnett, CEO of Network Depot, a Reston, VA-based MSP and TruMethods member. “We attribute that to continuing...
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After we announced IT Glue’s acquisition of TruMethods, many people reached out to congratulate me. (For those of you who did, thank you.) Some even suggested that I must be proud of my accomplishment — launching, growing, and selling yet another company. While I appreciate their thoughts and understand...
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An important concept for MSP salespeople and business owners to grasp and understand is that the majority of the sales process should be focused on the prospect. Once in a while, you can slip into making the process about you and your own company. For example, if you are...
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As a TruMethods member, it is likely your Member Success Advisor has asked you and your team ‘how do you think the technology success process will improve personnel and company culture?’ Often this question stumps new members, as it is something that they have never considered. After all, having...
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In your business and your career, you work to become more competent at your job. Your goal is usuallyto master your current role, but today, I want to suggest a different perspective. When you begingetting comfortable in your role, it’s time for some change. Now, I’m not talking about something drastic like quitting your job or leaving your...
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When it comes to MSP sales, I love the things that I have control over. Preparation, organization and discipline are some of those things that we can not only control, but will lead to success in the sales process. If we don’t control the things we can, we are...
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