With 2018 coming to a close, it’s time for TruMethods members to reflect on all they’ve learned throughout the course of the year. To make things a bit easier — especially with the holiday season upon us — I’ve culled top-performing posts from this year’s content. It’s Time To...
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How often are you checking in with your clients? Once a month? Once every quarter? Are you even keeping track? If you’re a vCIO, it’s crucial you tally up a portion of your client interactions. We at TruMethods call these particular interactions “unique client touches.” What is a unique...
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If you attended Schnizzfest this year, you’re already aware of some of the exciting changes we’ve been making at TruMethods. Just in case you forgot where we’re heading as a company, I decided to dedicate this blog post to some of our major roadmap stops. Why are we making...
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If sales isn’t your thing, I’ve got some good news for you: Starting today, you’ve got a new job description. You’re no longer selling managed services. You’re now in the business of determining whether prospects have long-term success potential. The better you get at honing this advanced skill, the...
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Without a doubt, “trusted advisor” is one of the most overused and misused terms in the industry. We’ve all used it at some point or another. It’s how we’ve pitched ourselves to potential clients, right? “Think of us as your trusted advisor,” we’d say. It’s how we’ve been carrying...
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It’s getting a little bit too crowded in MSP Town, isn’t it? If I remember correctly from when I first launched TruMethods, there were about 10,000-15,000 MSPs in all of North America. Now, from what I’ve been told, there are 35,000-40,000 MSPs across the entire continent. It’s time to...
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We all use standards. We use them to judge ourselves and others. We use them to evaluate products and services — and, most importantly, we use standards to predict results, for our own businesses and those we serve. At TruMethods, when it comes to standards, there are two critical...
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You’ve decided it’s time to become a Technology Success Provider (TSP), but you’re not sure where to begin — that’s okay. I’ll walk you through the initial steps. Be sure to always keep the following in the back of your mind: Your clients today need advice on how to...
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Take a look around you: Core MSP services such as support, patch, spy, spam, backup and security are being commoditized. The average customer can no longer tell the difference between the experienced MSP and the inexperienced MSP. Simply stating you’re a “trusted advisor” is no longer enough (especially when...
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Providing your clients with vCIO (virtual Chief Information Officer) services is a great way to build long-term partnerships and deliver strategic IT direction that will help customers achieve their business goals. For most small to mid-sized businesses, having a Chief Information Officer is essential, but a C-suite level salary...
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