We are at an historic point in the MSP and SMB landscape. There’s never been more opportunity or risk. I’ve had a consistent message this year: You need to be a professional businessperson as an MSP in order to capitalize on market opportunities that we are now presented with....
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Channel-centric enhancements include new division for high-growth MSPs and compliance-as-a-service content from Kaseya’s Powered Services platform August 17, 2021 — MIAMI — Kaseya®, the leading provider of IT and security management solutions for managed service providers (MSPs) and small to medium-sized businesses (SMBs), today announced the launch of the...
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Have you recently taken a step back to ask yourself: “What am I doing to deliberately demonstrate the value that I work so hard to deliver to customers?” In the MSP world, “we don’t hear from them much” is simply not an acceptable way to explain an overall client...
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It’s one thing to talk about being data-driven; it’s another to actually bring about that enlightened state. Along the way, you’ll run into all sorts of problems – not enough data, dirty data, too much data, and trying to figure out how to use the data you have. Yet,...
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If you know your enemy and their tactics, you not only can prevent more attacks, but also be better prepared to respond. Cybersecurity maturity is a journey for MSPs and their customers. While it’s a share-risk relationship, you’re the one leading the way. It’s your job to build an...
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Now is the time to unlock the power of technology standards in your organization. Standards can be the key to increasing your perceived value with customers and fostering a more strategic business relationship. First and foremost, what is the definition of an MSP Standard and why are they so...
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Finding what makes your business unique is what puts you ahead of your competitors and in a better position to generate monthly recurring revenue (MRR) at the right price. What makes an MSP stand out is its Super Power. For this Q&A, I chatted with Travis Thom, CEO of...
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What prompted an upgrade to the FormulaWon Training Portal? The last time our members portal saw an update was in 2015. We felt that in the last five years, the technology behind the portal and the needs of our members have changed and we need to keep up by...
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Professional development shouldn’t be an afterthought in your organization. It’s something that should matter greatly to not only you, but also your managers. Developing a plan for continuing education is essential for any MSP looking to generate monthly recurring revenue (MRR) at the right price. Before developing your company’s...
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