If we are not making someone else’s life better, are we really doing our best? Our President, Gary Pica would say the answer to that question is no. What does giving back really mean in the TruMethods way? There are a few facets to the concept we encourage members...
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While it’s important for all roles in an MSP to communicate well with each other, the Technology Alignment Manager (TAM) and Virtual Chief Information Officer (vCIO) need to have very clear communication. They should be having meetings at regular intervals to discuss the Technology Success process regarding their shared...
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As I’ve mentioned before, the next MSP evolution is Technology Success. Just being an MSP isn’t a competitive advantage in today’s marketplace. The MSP market has matured and reached a saturation point. To survive, you must — since you and your competitors are probably using the same technologies and...
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I think we can all agree that the COVID-19 pandemic has presented MSPs with a range of new business opportunities, particularly in the cybersecurity space. Instead of trying to have conversations with prospects about why implementing enhanced security measures is essential, why not have candid discussions with business leaders...
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*Please note that the information in this blog post is not advice and TruMethods recommends speaking with proper legal counsel or a financial advisor before making decisions. United States Coronavirus (COVID-19): Small Business Guidance & Loan Resources The United States Small Business Administration (SBA) is offering financial assistance to...
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We’re in the midst of a rapidly changing reality. Without a doubt, the world has changed. It’s never going to be the way it was before the COVID-19 outbreak. Even though a new reality will evolve, we don’t know what that’s going to look like exactly. There’s so much...
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Tax season is once again upon us. While many of us pay taxes throughout the year, we usually don’t also assess our needs as MSPs from a tax standpoint. Hiring a tax professional can help. Even though we hire tax advisors to prepare and file our taxes, they can...
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Put simply, I’m a sales guy. I’ve been selling for more than 30 years. I believe that sales is a craft more than a talent. Anyone who wants to learn the craft can become proficient at sales. Mastering the craft of sales has enabled me to start and successfully...
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I’ve noticed a lot of chatter on the TruMethods forums about MSP org charts. Many of you are searching for an org chart template. Even though we don’t provide one to our members — for a variety of reasons — there are some guidelines MSPs can follow when developing...
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Email systems are the number one target of cybercriminals, and the situation is only getting worse. Attackers are finding new ways to infiltrate email accounts and use them as a platform for launching other types of attacks. Credential-based attacks such as account takeover (ATO) and business e-mail compromise (BEC)...
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