By now, you’ve heard the news: IT Glue, a Kaseya company and the industry standard for automated IT documentation, recently acquired TruMethods. Even though we’ve now officially joined forces, we’ve been working alongside each other for a while now. As a result, there’s some more news to share. Last...
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MSP cybersecurity and the process of securing your own organization is the latest topic to pick up steam. Though, it seems many MSPs are falling short on their own security posture. The issue is a lack of time, money, or resources, and unfortunately, negligence. Starting a cybersecurity program is...
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As an MSP, your goal is to provide the most value possible to your customers. But, to put it simply, you’re in business to make money.You provide a service, and in return, your customer pays you for providing that service. When a customer doesn’t pay, that’s when there’s a problem — at least for you. One way to...
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Over the past year, many organizations had to rapidly shift to a work-from-home model because of the COVID-19 pandemic. Although some of these companies were initially caught flat-footed, they soon found ways to enable better remote access to applications and networks. Many companies that had resisted remote work eventually...
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Acquisition of TruMethods by IT documentation leader stemmed from vCIO integration between myITprocess and IT Glue Vancouver, BC and Moorsetown, NJ — May 4, 2021 — IT Glue™, a Kaseya company and the industry standard for automated IT documentation, today announced the acquisition of TruMethods, the MSP industry’s leading...
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I believe that 10 years from now, we’ll look back at this time, and it will represent a massive turning point for mankind in many ways, some of which we can’t even imagine today — the global economy, global geopolitical dynamics, work habits, the buying habits of customers, medicine,...
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You don’t join a peer group to network with people in your industry. You join one to learn and overcome the challenges you’re facing. And the only way a peer group can help you with that is by being organized and providing you with the right content. “I was introduced to TruPeer by a colleague that is a...
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An important concept for MSP salespeople and business owners to grasp and understand is that the majority of the sales process should be focused on the prospect. Once in a while, you can slip into making the process about you and your own company. For example, if you are...
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As a TruMethods member, it is likely your Member Success Advisor has asked you and your team ‘how do you think the technology success process will improve personnel and company culture?’ Often this question stumps new members, as it is something that they have never considered. After all, having...
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One of the most important roles in your organizationis vCIO, forit encompasses a range of important responsibilities, including relationship management, client education, and life–cycle budgeting, many of which are essential to your organization’s success. Finding someone who can consistently deliver results as your vCIOrequires not only time, but also financial wherewithal. Once you find the right person to be your vCIO, one...
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