MSPs that use standards have seen a lower ticket count, less reactive work and have more time to focus on strategic relationships with clients. myITprocess provides MSPs with a centralized platform to manage their clients’ technologies and develop and maintain a library of technical and compliance standards. TruMethods also...
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If we are not making someone else’s life better, are we really doing our best? Our President, Gary Pica would say the answer to that question is no. What does giving back really mean in the TruMethods way? There are a few facets to the concept we encourage members...
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The last thing you want is for your business to bestagnant. Even when there’s economic stability you should always be looking for ways to evolve your business.While this may be challenging to do during uncertain times, it’s possible if you take the right steps. There are several ways you can evolve your business in...
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While the COVID-19 pandemic has the world upside down at the moment, things are going to get better, and when they do, MSPs must be ready to capitalize. That’s why being able to “look beyond” is key to their success. “First and foremost, we have started to dedicate a lot...
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A little over seven months ago I presented a topic at our TruMethods event, Schnizzfest, that gained a lot of steam in recent months. The subject of cybersecurity for Managed Service Providers was popping up everywhere from news websites to social media. The topic of my presentation centered on...
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There are plenty of ways for you to fit the myITprocess software, whichenables MSPs to establish IT standards, create alignment, and develop strategic roadmaps, in with your day-to-day business activities. You just need to determine what works best for you and your clients. “myITprocess is a part of my day-to-day business activities,” said Tiffani Childress, senior...
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Every business is broken down into different sections. Every cog in the machine needs to work properly in order for the whole to be more than the sum of its parts. The MSP world is no exception, and every aspect of the system can be broken down into even...
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Every service delivery role has had to adapt during the COVID-19 pandemic, and the Technology Alignment Manager (TAM) is no different. The TAM (previously known as Net Admin) provides knowledge of the customer’s technology to the vCIO so a proper review of a customer’s IT environment can be completed....
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If you‘ve been around TruMethods for more than a year, you know what time of year it is: It’s selling season. Selling season is the time between September and the end of the year when the conditions are especially good for adding new MRR at the right price. Business leaders during this period are evaluating people, reviewing processes, and assessing vendors...
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I recently wrote a blog post titled “Why Regulations are a Good Thing for Technology Service Providers“. The concept was simple: regulations and compliance benefit Technology Services Providers. Customers providing products and services within their industry usually have compliance requirements like protecting credit card information. Most business owners are...
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