Perfectionism can be the enemy of good. While tempting, it’s an unattainable ideal that can lead to disappointment and frustration, hinder progress and prevent experimentation. It demands flawless execution without room for error or deviation from expectations. However, there’s another way to look at things — by accepting that...
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I have a decision I’m considering. It’s a money decision. As I was thinking it through, it gave me an interesting perspective. I have spoken to a few people close to me about this decision to get other perspectives. I made a spreadsheet to ensure I saw the decision...
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The more your MSP business grows and increases its qualified leads, the more important it is to have someone dedicated to inside sales. Think about when would be the best time to hire an inside salesperson for your MSP, and then think about what type of person would be...
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Are you self-aware? If you’re like most people, you’re nodding your head. Of course, you are! You know yourself inside and out. You probably wish the people around you were more like you — self-aware. However, I bet you didn’t know the following statistic: Studies suggest that only 10-15%...
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Knowing where to shift your business isn’t easy. There are many external factors in play, and we’re usually too busy operating in our businesses to identify when and where we need to pivot to stay ahead of things. However, there is already a path to follow if you look...
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How you approach life and business can mean the difference between failure and success. When things aren’t going well, sometimes you need a change in perspective. Making an effort to look at life differently will unlock opportunities for you when you least expect them. I have a story that...
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Metrics are critical to the success of a business, business functions and every role within those functions. If you have been with TruMethods for a while, you’re aware of my passion for numbers and accountability. Throughout my career, I’ve learned that visibility and accountability on metrics alone could move...
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Open your calendar to today’s date. What is so significant about it? It may be hard to believe, but Q1 2023 is coming to an end. Did you spend your time productively? Are you hitting your goals so far this year? If you are unsure, this is a good...
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Conduct meetings your clients will love, with ease We are thrilled to introduce a new workflow in myITprocess that will take your Quarterly Business Review (QBR) meetings to the next level. You may already know that preparing for QBR meetings and tackling the post-meeting routines are extremely tedious and...
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In February, I attended the Right of Boom conference, a cybersecurity event for managed service providers (MSPs). Many of the conference’s attendees were from the Weekly CyberCall community. I wrapped up the show with a few words and moderated a panel on packaging, pricing and security go-to-market. Based on...
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