You may have noticed some changes to the myITprocess home page. Don’t worry, you’re not going crazy. We recently revamped the software’s interface to provide a better experience for our users.

Landing your first few clients isn’t easy, but the more confident you become in yourself and your business over time, the more clients you’ll acquire. 

I’ve noticed a lot of chatter on the TruMethods forums about MSP org charts. Many of you are searching for an org chart template. Even though we don’t provide one to our members — for a variety of reasons — there are some guidelines MSPs can follow when developing their org charts. 

You meet thousands of people throughout your life, but only a handful impact you in a meaningful way — and here’s the thing: Not all of them are easy to spot, so be patient and curious.

Sometimes the first go-around with TruMethods doesn’t work out, but that’s okay — second time’s a charm.

Although it is not a new threat, modular malware is quickly increasing in frequency. Since the start of 2019, Barracuda Labs have identified more than 150,000 unique malicious files. Modular malware is malware with an even more dangerous twist. The robust and evasive attacks are launched in stages, adapting its tactics by analyzing the target’s environment and defenses.

Regarding the next downturn, it’s not a matter of if, but when, so my question to you is this: Is your business ready?

There’s a storm brewing, and unless MSPs adapt to current market needs by focusing more on technology standards and alignment, business impact, and IT strategy to provide higher value to customers, gusty winds and heavy rains will damage the weak before they’re able to seek shelter.

Defining core values isn’t easy and neither is finding purpose, but once you discover the answers to both, you can strengthen your company’s performance by uniting your team members.  

Developing long-term strategic roadmaps for clients keeps everybody aligned on what matters most.