As a vCIO, you should always be looking to improve the strategic conversations you have with your clients to establish yourself as a true strategic partner in their business. When presenting important items to a business owner or C-level decision-maker, it’s critical for vCIOs to write down feedback and...
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The National Cyber Security Alliance and the U.S. Department of Homeland Security have declared every October National Cybersecurity Awareness Month (NCSAM). But here’s the thing: When you’re in the cybersecurity space, isn’t every month “cybersecurity awareness” month? Look, we now know the following: Hackers — especially those associated with...
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It’s the most wonderful time of the year: It’s selling season. From now until the end of the year,the climate to add new clients is optimal. TruMethods members are high performers, so they’re adding new customers at the right price every quarter, but during selling season, sales increase for many...
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While MSPs first starting out have a lot to learn, their chances of succeeding increase significantly if they start small and follow the TruMethods framework. “Don’t try and do it all on your own,” said Darryl McAllister, Managing Director at NetCare Technology. “There’s safety in numbers. Go into business...
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No doubt about it, the number of MSP software tools are increasing and so are their costs. Let’s dig a little deeper into this by explaining new ways to evaluate tools, including their costs, effectiveness and results. First, you’ll want to take inventory of your current toolset. Identify how...
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Business initiatives and recommendations are the key components that empower a vCIO to build a meaningful strategic roadmap for every customer — the 12 to 18 month plan that guides your business relationship with each client. On a recent podcast, I spoke with Rob Danser, senior Member Success Advisor...
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Setting landmines for your competition is not only a science, but an art. While there’s an obvious structure to the process, knowing how to bury a landmine without anyone noticingis a creative skill. Landmines assist you with teaching prospects how to decide, differentiating yourself from the competition and controlling the sales process. If you’re not...
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We often confuse being busy with being productive. They’re two separate things, and they should never cross paths — even when we’re tempted to slack off a bit when the pressure is on. Think about this: Who’s not busy? Everyone’s busy! “Busy” is just the word we use when...
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Schnizzfest is less than sixty days away. Can you believe it? We’ve been away from each other a little longer than usual, but before you know it, we’ll be united again — in Florida this time. If you haven’t heard the news, I’ll repeat it: Schnizzfest will be held...
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You may have noticed some changes to the myITprocess home page. Don’t worry, you’re not going crazy. We recently revamped the software’s interface to provide a better experience for our users. We refreshed the myITprocess interface specifically because it impacts how members interact with the software. For example, when...
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